Missing Mail?

Did you get a 'Delivered' email notification from USPS, but your package was not received?
Before reaching out, please submit a help request on USPS.

Step 1. Submit Tracking Number



Step 2. Provide Package Details



Step 3. Enter Contact Information

Provide your name, email, phone number, and address information.

Step 4. Recipient/Sender Details

Provide 'Recipient' address (your home address) and Sender address (BumperPlugs, 9123 Monroe Rd, Ste 105, Charlotte, NC 28270)

Step 5. Review and Submit

Double check all the information provided is correct before submitting.

Step 6. Confirmation

Once the request has been submitted, please allow 1-2 business days for a response. We will provide a replacement if necessary, but these steps must be taken first. Thank you for your understanding.